The Webtoon platform partially owes its popularity to its easy and accessible design, which allows readers to view content via a website or mobile app. Offering both free and paid options to access episodes, anyone can enjoy the variety of webcomics Webtoon has to offer. But with a unique comment section built-in for every series and episode, Webtoon and its creators are fostering a whole new community around its readership.

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Webtoon readers can view this comment section based on popularity under the "top" category, which ranks comments in order by how many likes and sub-comments they receive. They can also view comments under the "newest" category, which shows the latest reactions in real-time as it updates. The three "top comments" appear directly below each episode, making it easy for readers to see the most popular reactions and takes on the latest developments. Fans of all series across the Webtoon platform celebrate and feel honored if their comment makes this top section.

With Webtoon comments embedded into the user experience, readers often find themselves enjoying the discussion around an episode as much as the episode itself. Users refer to the comment section to see if others had similar reactions to their own, and to feel connected to fellow fans. Jokes, fan theories, plot speculations, shipping, memes, character reactions, and much more can be found. Those who resonate with a particular comment or reaction can sub-comment to start a conversation with another reader. They can also ask questions about a series' plot or characters that other readers can answer. This comment community builds a uniquely defined culture around each series, to the point of readers developing inside jokes about characters and fan reactions.

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Webtoon builds a unique sense of community around readers who enjoy the same series and content. While other platforms like Crunchyroll and YouTube offer comment sections, it's rare to find live communities in written media. Reading novels or manga is typically seen as a solo activity, where consumers are alone in their emotions and reactions to a story. The desire to discuss such content with others gave rise to the popularity of book clubs and online forums, which allowed people to bond over the same media. Webtoon further modernizes this by offering the ability to express and share reactions to every new chapter with people from around the world in real-time.

As webtoons foster the enhanced sense of community that many fans crave, the comment section is often as entertaining as the series itself. With new episodes released weekly, the same readers may regularly return for years during the course of a series to discuss the latest plot developments. This consistent and loyal fanbase offers readers the unique enjoyment of experiencing a story together rather than alone. It all adds to the overall enjoyment of the user experience, contributing to Webtoon's rise in popularity as an entertainment platform.

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